Terms and Conditions

Terms and Condition

• The website https://fanboystore.in/ is owned and operated by FanboyStore, incorporated under the laws of India.

• The term ‘my polo’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website. The term ‘you’ or ‘your’ refers to the user or viewer of the website.

• We declare that our commercial registered address is "fanboystore, The Fanboy Clothing, 5th Floor, Samundipuram East, Tirupur – 600028, Tamil Nadu, India." from which we operate and also as the government records. Please note that all our operations are processed online only.

• By agreeing with this, we assume that you agree to our Terms of Service including Copyrights, Order Confirmation, Preorders, Notifications, Payment, Data Privacy, Shipping and Return, Replacement Exchange Policy, and Order Cancellation, etc. by using this website.

• The information provided on our website may change from time to time, so we would encourage you to check it regularly.

• We request you to ensure that the products, services, and other information that are offered by our website meet your requirements for which we shall not be liable.

• We hold the right to change the Product price, review and withdraw, or amend any of the products and services without prior notice.

• Unauthorized usage of the website is treated and claimed for damages and/or a criminal offense, which is subject to the laws of India or any regulatory authority, and any dispute or discrepancy arising out of it will be handled accordingly.

• Submission of any personal information is governed by our Privacy policy.

COPYRIGHTS

We reserve the copyrights of all but are not limited to the Products, Images, Pictures, Designs, Content, Data, Text, Music, Sound, Photographs, Graphics, Video, and Messages available on our website. Reproduction in any form is strictly prohibited other than in accordance with the copyright notice, as per the terms and conditions. We expect and request all my polo users to respect our copyright.

ORDER CONFIRMATION

• Orders/preorders placed before 1 PM will be processed the same day and orders placed after that will be processed the next working day.

• Orders/preorders placed on Friday after 1 PM will be processed by Monday only

• Once your order is confirmed, you will receive an email from us with the status "Order Confirmed".

• The minimum order value of the shopping cart is set as INR 199.00 and orders should exceed the same to proceed with the payment.

PREORDERS

• Orders/preorders placed before 1 PM will be processed the same day and orders placed after that will be processed the next working day.

• We allow customers to pre-order during product launch sales/items that are not available and/or are currently sold out in our shop.

NOTIFICATIONS

• Once you place an order/preorder, you will receive a detailed order confirmation SMS and an email from my polo.

• A detailed payment confirmation SMS and email will be sent by the Payment gateway partner.

• If you do not receive one of the above-mentioned notifications, please send us an email to info@my polo.com and we will check and get back to you in 2 working days.

• Once the order/preorder is confirmed, you will receive an email that the order status has been changed to "Processed" and additional comments from us, if any.

• Once the order/preorder is ready for shipment, we will send an SMS and email with the tracking details.

• Once the order/preorder is successfully delivered based on the status from the logistic partner's website, we will send an SMS and email that the order has been successfully delivered.

• Notification will not be sent if there is any delay in shipment and we expect you to coordinate with the logistics partner.

PAYMENT

• We support payment options such as Debit Cards, Net-banking, Credit Cards, Wallet (Google Pay, MobiKwik, FreeCharge, Ola Money, JioMoney), and UPI

• All Debit Card, Net Banking, and Credit Card transactions at my polo are protected by SSL (Secure Sockets Layer) and Secure Data Encryption. Don’t worry, your money is safe!!.

• my polo will consider your order only after you receive an order confirmation and payment confirmation message/email from both my polo and Instamojo.

• Due to Bank server / Internet issues, if there are any deductions from your bank, they will be refunded as per your bank policy. my polo would not be liable. We request you to get in touch with your bank.

DATA PRIVACY

Your privacy is very important to us. We do not publish, sell, or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information.

This privacy policy sets out how we use and protects any information that you give us when you use this website. Our Team is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What do we collect?

We may collect the following information: name contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at thefanboy.in@gmail.com

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

We allow our users to unsubscribe from our mailing list.